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The Office for Communication, Advocacy, and Promotion for Change (OCAP) serves as the centralised hub for all internal and external institutional communications. Its core responsibilities encompass media relations, strategic information dissemination, event management, and the provision of specialised audiovisual (AV) services to support institutional outreach and brand promotion.

By leveraging a coherent multi-channel strategy—utilising press releases, official publications, digital media platforms, and live AV-supported assemblies—OCAP ensures that key stakeholders remain informed, aligned, and engaged. Beyond routine messaging, the office fulfils a critical strategic role in safeguarding institutional reputation through proactive crisis management, reinforcing organisational integrity, and sustaining operational continuity.