The Information Technology Department was established to manage the all ICT services of the Campus. The Department has 16 staff who amongst other things handles Network and Communication, System Development, Desktop and Computing support and many more related to ICT.

ITD is currently a department within the IIUM Kuantan Campus created to consolidate efforts in providing ICT services to the campus community. It is envisioned that this unit will evolve into an entity to undertake IT projects on a turnkey basis. In this respect, ITD has a role as a service provider to all Kulliyyahs/Divisions/Centres in IIUM. ITD will identify, plan and implement IT projects as well as support and maintain its operations on behalf of the users.

In implementing the projects, ITD will study the requirements, design and specify the scope of work, supervise and manage the projects on behalf of the users, test and commission the system, train and support the users, and provide the maintenance. In some cases where, interfacing between systems is required or where a specific application is required, ITD support personnel will develop the application themselves. As a part of an institution of higher learning, ITD, by accepting these roles, will play a major role in enhancing the image of IIUM in this country and the world.




Deputy Director

System Support and Development Unit (SSD)

Head of Unit

Database Support &
Project Management

System Development
(Academic/Non-Academic Applications)

System Support
(Academic/Non-Academic Applications)

IT Infrastructure Unit (INFRA)

Head of Unit

Data Centre & LAN Room Management

Data Centre & LAN Room Management

Network Infrastructure

Network Infrastructure

IT Services & Resources Unit

Head of Unit

IT Helpdesk & Customer Service

ICT Resources & Training

Computing Support

Computing Support​

Computing Support​



We would love to hear from you. Feel free to reach us using the following channel.

Email: helpdeskktn@iium.edu.my

Tel: +609-570 4666

Fax: +609-571 6774


IT Department, Level 1,
Office of the Campus Director, IIUM Kuantan Campus,
Jalan Sultan Ahmad Shah, Bandar Indera Mahkota, 25200 Kuantan,
Pahang Darul Makmur, MALAYSIA.