ABOUT US

INTRODUCTION
The Information Technology Department was established to manage the all ICT services of the Campus. The Department has 16 staff who amongst other things handles Network and Communication, System Development, Desktop and Computing support and many more related to ICT.
ITD is currently a department within the IIUM Kuantan Campus created to consolidate efforts in providing ICT services to the campus community. It is envisioned that this unit will evolve into an entity to undertake IT projects on a turnkey basis. In this respect, ITD has a role as a service provider to all Kulliyyahs/Divisions/Centres in IIUM. ITD will identify, plan and implement IT projects as well as support and maintain its operations on behalf of the users.
In implementing the projects, ITD will study the requirements, design and specify the scope of work, supervise and manage the projects on behalf of the users, test and commission the system, train and support the users, and provide the maintenance. In some cases where, interfacing between systems is required or where a specific application is required, ITD support personnel will develop the application themselves. As a part of an institution of higher learning, ITD, by accepting these roles, will play a major role in enhancing the image of IIUM in this country and the world.
OVERVIEW
SECTIONS & UNITS
Deputy Director

System Support and Development Unit (SSD)




Head of Unit
Database Support &
Project Management
System Development
(Academic/Non-Academic Applications)
System Support
(Academic/Non-Academic Applications)
IT Infrastructure Unit (INFRA)



Head of Unit
Data Centre & LAN Room Management
Data Centre & LAN Room Management


Network Infrastructure
Network Infrastructure
IT Services & Resources Unit



Head of Unit
IT Helpdesk & Customer Service
ICT Resources & Training



Computing Support
Computing Support
Computing Support
FACILITIES & SERVICES
- Application & system support for academic, non-academic and university applications
- Project management and development.
- Training/refresher course for new & existing system & applications.
- IIUM network infrastructure, Internet & wi-fi.
- Unified communication (telephony system)
- Data centre management.
- ICT Computing & inventory.
- IT support and services.
- ICT Quality management services.
- Management of ICT Training and awareness.
CONTACT US
We would love to hear from you. Feel free to reach us using the following channel.

