{"id":7342,"date":"2024-10-01T03:13:41","date_gmt":"2024-10-01T03:13:41","guid":{"rendered":"https:\/\/office.iium.edu.my\/ocd\/?page_id=7342"},"modified":"2026-10-14T11:55:19","modified_gmt":"2026-10-14T03:55:19","slug":"core-function-2","status":"publish","type":"page","link":"https:\/\/office.iium.edu.my\/ocd\/core-function-2\/","title":{"rendered":"CORE FUNCTION"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7342\" class=\"elementor elementor-7342\">\n\t\t\t\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-d13ffb8 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"d13ffb8\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d0cdbae exad-glass-effect-no exad-sticky-section-no\" data-id=\"d0cdbae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-836a090 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"836a090\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"970\" height=\"90\" src=\"https:\/\/office.iium.edu.my\/ocd\/wp-content\/uploads\/sites\/28\/2024\/09\/INFOGRAPHICS-1.png\" class=\"attachment-full size-full wp-image-6989\" alt=\"\" srcset=\"https:\/\/office.iium.edu.my\/ocd\/wp-content\/uploads\/sites\/28\/2024\/09\/INFOGRAPHICS-1.png 970w, https:\/\/office.iium.edu.my\/ocd\/wp-content\/uploads\/sites\/28\/2024\/09\/INFOGRAPHICS-1-300x28.png 300w, https:\/\/office.iium.edu.my\/ocd\/wp-content\/uploads\/sites\/28\/2024\/09\/INFOGRAPHICS-1-768x71.png 768w, https:\/\/office.iium.edu.my\/ocd\/wp-content\/uploads\/sites\/28\/2024\/09\/INFOGRAPHICS-1-24x2.png 24w, https:\/\/office.iium.edu.my\/ocd\/wp-content\/uploads\/sites\/28\/2024\/09\/INFOGRAPHICS-1-36x3.png 36w, https:\/\/office.iium.edu.my\/ocd\/wp-content\/uploads\/sites\/28\/2024\/09\/INFOGRAPHICS-1-48x4.png 48w\" sizes=\"(max-width: 970px) 100vw, 970px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-3f20e5e elementor-section-full_width elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"3f20e5e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-85bcb53 exad-glass-effect-no exad-sticky-section-no\" data-id=\"85bcb53\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-555ff9d elementor-widget__width-auto elementor-absolute elementor-hidden-tablet elementor-hidden-phone exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"555ff9d\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/office.iium.edu.my\/ocd\/wp-content\/uploads\/sites\/28\/2024\/10\/gilded-plaster-cone-hanging-light.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-1e9eb01 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"1e9eb01\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fc07664 exad-glass-effect-no exad-sticky-section-no\" data-id=\"fc07664\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f25a6e2 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"f25a6e2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-f5ac913 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"f5ac913\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b35c078 exad-glass-effect-no exad-sticky-section-no\" data-id=\"b35c078\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01dc158 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"01dc158\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Core Function<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-a27f34b elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"a27f34b\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-289368b exad-glass-effect-no exad-sticky-section-no\" data-id=\"289368b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de47d0d exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"de47d0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"flex-1 overflow-hidden\"><div class=\"h-full\"><div class=\"react-scroll-to-bottom--css-ctycg-79elbk h-full\"><div class=\"react-scroll-to-bottom--css-ctycg-1n7m0yu\"><div class=\"flex flex-col text-sm md:pb-9\"><article class=\"w-full text-token-text-primary focus-visible:outline-2 focus-visible:outline-offset-[-4px]\" dir=\"auto\" data-testid=\"conversation-turn-3\" data-scroll-anchor=\"true\"><div class=\"text-base py-[18px] px-3 md:px-4 m-auto w-full md:px-5 lg:px-4 xl:px-5\"><div class=\"mx-auto flex flex-1 gap-4 text-base md:gap-5 lg:gap-6 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\"><div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"c80f45b4-a044-4e3c-844d-d3027b00275d\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p><span style=\"color: #000000\">The <strong>Core Function of an Information Technology (IT) Division<\/strong> typically revolves around managing and supporting the technology infrastructure, systems, and services that enable an organization to operate efficiently. Below are key core functions commonly found in an IT division:<\/span><\/p><h3><span style=\"color: #000000\">1. <strong>Infrastructure Management<\/strong><\/span><\/h3><ul><li><span style=\"color: #000000\"><strong>Networks<\/strong>: Managing internal networks, external connections, and ensuring network security.<\/span><\/li><li><span style=\"color: #000000\"><strong>Servers and Data Centers<\/strong>: Maintaining physical and virtual servers, ensuring high availability and disaster recovery capabilities.<\/span><\/li><li><span style=\"color: #000000\"><strong>Cloud Services<\/strong>: Managing cloud infrastructure and services, including SaaS, PaaS, and IaaS offerings.<\/span><\/li><\/ul><h3><span style=\"color: #000000\">2. <strong>Technical Support and Help Desk<\/strong><\/span><\/h3><ul><li><span style=\"color: #000000\"><strong>User Support<\/strong>: Providing helpdesk services and troubleshooting for hardware, software, and network issues.<\/span><\/li><li><span style=\"color: #000000\"><strong>Device Management<\/strong>: Managing end-user devices such as desktops, laptops, and mobile devices, ensuring they are up-to-date and secure.<\/span><\/li><\/ul><h3><span style=\"color: #000000\">3. <strong>Software Development and Maintenance<\/strong><\/span><\/h3><ul><li><span style=\"color: #000000\"><strong>Custom Applications<\/strong>: Developing, maintaining, and updating custom applications that meet the specific needs of the organization.<\/span><\/li><li><span style=\"color: #000000\"><strong>Vendor Software<\/strong>: Managing third-party software licenses, integrations, and updates.<\/span><\/li><\/ul><h3><span style=\"color: #000000\">4. <strong>Data Management and Analytics<\/strong><\/span><\/h3><ul><li><span style=\"color: #000000\"><strong>Data Storage<\/strong>: Managing databases and data warehouses to ensure data integrity and availability.<\/span><\/li><li><span style=\"color: #000000\"><strong>Backup and Recovery<\/strong>: Implementing backup solutions and ensuring data recovery strategies are in place.<\/span><\/li><li><span style=\"color: #000000\"><strong>Business Intelligence<\/strong>: Providing tools and insights for data analysis and decision-making support.<\/span><\/li><\/ul><h3><span style=\"color: #000000\">5. <strong>Project Management<\/strong><\/span><\/h3><ul><li><span style=\"color: #000000\"><strong>IT Project Execution<\/strong>: Leading or supporting technology projects, ensuring they are completed on time and within budget.<\/span><\/li><li><span style=\"color: #000000\"><strong>Change Management<\/strong>: Managing the transition of new technology implementations and upgrades with minimal disruption.<\/span><\/li><\/ul><h3><span style=\"color: #000000\">6. <strong>IT Governance and Strategy<\/strong><\/span><\/h3><ul><li><span style=\"color: #000000\"><strong>IT Policy Development<\/strong>: Establishing and updating IT policies and guidelines.<\/span><\/li><li><span style=\"color: #000000\"><strong>Technology Planning<\/strong>: Aligning IT strategies with the overall business objectives and driving innovation within the organization.<\/span><\/li><\/ul><h3><span style=\"color: #000000\">7. <strong>Vendor and Contract Management<\/strong><\/span><\/h3><ul><li><span style=\"color: #000000\"><strong>Procurement<\/strong>: Managing relationships with hardware, software, and service providers.<\/span><\/li><li><span style=\"color: #000000\"><strong>Contract Negotiation<\/strong>: Handling contract negotiations for IT services and ensuring service level agreements (SLAs) are met.<\/span><\/li><\/ul><p><span style=\"color: #000000\">These functions ensure that an organization\u2019s IT environment runs smoothly, securely, and is aligned with its business objectives.<\/span><\/p><\/div><\/div><\/div><\/div><div class=\"mb-2 flex gap-3 empty:hidden -ml-2\"><div class=\"items-center justify-start rounded-xl p-1 flex\"><div class=\"flex items-center\"><div class=\"flex items-center pb-0\">\u00a0<\/div><\/div><\/div><\/div><div class=\"pr-2 lg:pr-0\">\u00a0<\/div><div class=\"mt-3 w-full empty:hidden\"><div class=\"text-center\">\u00a0<\/div><\/div><\/div><div class=\"absolute\"><div class=\"flex items-center justify-center\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div><\/div><\/div><\/div><div class=\"md:pt-0 dark:border-white\/20 md:border-transparent md:dark:border-transparent w-full\"><div class=\"\"><div class=\"text-base px-3 md:px-4 m-auto w-full md:px-5 lg:px-4 xl:px-5\"><div class=\"mx-auto flex flex-1 gap-4 text-base md:gap-5 lg:gap-6 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\"><div class=\"relative flex h-full max-w-full flex-1 flex-col\"><div class=\"absolute bottom-full left-0 right-0 z-20\">\u00a0<\/div><div class=\"group relative flex w-full items-center\"><div class=\"flex w-full flex-col gap-1.5 rounded-[26px] p-1.5 transition-colors bg-[#f4f4f4] dark:bg-token-main-surface-secondary\"><div class=\"flex items-end gap-1.5 pl-4 md:gap-2\"><div class=\"-ml-2.5 flex\"><div class=\"relative\"><div class=\"relative\"><div class=\"flex flex-col\">\u00a0<\/div><\/div><\/div><\/div><div class=\"flex min-w-0 flex-1 flex-col\"><div class=\"_prosemirror-parent_15ceg_1 text-token-text-primary max-h-[25dvh] max-h-52 overflow-auto default-browser\"><p>\u00a0<\/p><div id=\"prompt-textarea\" class=\"ProseMirror\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\/*! elementor &#8211; v3.18.0 &#8211; 20-12-2023 *\/ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=&#8221;.svg&#8221;]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block} \/*! elementor &#8211; v3.18.0 &#8211; 20-12-2023 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*\/<\/p>\n","protected":false},"author":49,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_cbd_carousel_blocks":"[]","footnotes":""},"class_list":{"1":"page","2":"type-page","3":"status-publish","4":"hentry"},"_links":{"self":[{"href":"https:\/\/office.iium.edu.my\/ocd\/wp-json\/wp\/v2\/pages\/7342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/office.iium.edu.my\/ocd\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/office.iium.edu.my\/ocd\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/office.iium.edu.my\/ocd\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/office.iium.edu.my\/ocd\/wp-json\/wp\/v2\/comments?post=7342"}],"version-history":[{"count":22,"href":"https:\/\/office.iium.edu.my\/ocd\/wp-json\/wp\/v2\/pages\/7342\/revisions"}],"predecessor-version":[{"id":12227,"href":"https:\/\/office.iium.edu.my\/ocd\/wp-json\/wp\/v2\/pages\/7342\/revisions\/12227"}],"wp:attachment":[{"href":"https:\/\/office.iium.edu.my\/ocd\/wp-json\/wp\/v2\/media?parent=7342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}